June 21st  2019 - Use cases

Indochine: Managed services on Public Cloud

The client

Indochine is a famous French pop rock band and is a client of Aqua Ray since the very beginning of its activity. Indochine moves crowds to its concerts but also to the Web where thousands of its fans are watching for the release of exclusive content released by their team.

Indochine is a famous French pop rock band and is a client of Aqua Ray since the very beginning of its activity. Indochine moves crowds to its concerts but also to the Web where thousands of its fans are watching for the release of exclusive content released by their team.

Since 2005, Aqua Ray has been supporting the group by maintaining its Web services, in particular its main Web portal: indo.fr - but also its online sales site associated with merchandising.

Since 2005, Aqua Ray has been supporting the group by maintaining its Web services, in particular its main Web portal: indo.fr - but also its online sales site associated with merchandising.

Whether it is a matter of temporarily relaying a video stream from a recording session or ensuring service during the frenzy of an album release, maintaining an infrastructure for a rock band as popular as Indochine is a human challenge that Aqua Ray has been facing for nearly 15 years.

Whether it is a matter of temporarily relaying a video stream from a recording session or ensuring service during the frenzy of an album release, maintaining an infrastructure for a rock band as popular as Indochine is a human challenge that Aqua Ray has been facing for nearly 15 years.

The needs

Indochine publishes several websites custom-designed by their agency on the basis of PHP/MySQL standards.

Indochine publishes several websites custom-designed by their agency on the basis of PHP/MySQL standards.

Most of the time, the traffic generated by these sites is quite classic and does not require complex configuration as an average physical server resource or dedicated VPS server properly configured is perfectly sufficient to provide the service.

Most of the time, the traffic generated by these sites is quite classic and does not require complex configuration as an average physical server resource or dedicated VPS server properly configured is perfectly sufficient to provide the service.

The originality of Aqua Ray's service for Indochine lies in the flexibility of the service and its reactivity when exceptional events not always planned in advance occur.

The originality of Aqua Ray's service for Indochine lies in the flexibility of the service and its reactivity when exceptional events not always planned in advance occur.

Indochine's expectations can therefore be summarized as follows:

  • a simple infrastructure to provide service in normal times;
  • the provision of a shared load sharing system;
  • the ability to add « off the cuff » new web servers behind this load balancing system to ensure load during exceptional traffic peaks;
  • a shared messaging service for the management of group and staff mailboxes;
  • a VIP technical assistance service reactive and permanently reachable.

The solution provided

For the Web:

Aqua Ray therefore installed the various services, including several versions of the MySQL server on the same resource to be able to cohabit some end-of-life services with more recent services.

Aqua Ray therefore installed the various services, including several versions of the MySQL server on the same resource to be able to cohabit some end-of-life services with more recent services.

In exceptional circumstances, Indochine calls Aqua Ray and asks for additional resources to reinforce the service during media appearances. In this case, Aqua Ray deploys new Web services on other virtual servers (VPS) in a few minutes and sets up a load balancing based on a shared system.

In exceptional circumstances, Indochine calls Aqua Ray and asks for additional resources to reinforce the service during media appearances. In this case, Aqua Ray deploys new Web services on other virtual servers (VPS) in a few minutes and sets up a load balancing based on a shared system.

It can be noted that the service is not redundant, i.e. in case of hardware failure or software failure, there is a risk of unavailability of the service, the time for Aqua Ray to rebuild a new resource (in the worst case based on the most recent backups). Depending on the application, this type of risk can be assumed, as in this case. This choice avoids additional recurring costs related to the multiplicity of resources to be maintained when a redundant infrastructure is required.

It can be noted that the service is not redundant, i.e. in case of hardware failure or software failure, there is a risk of unavailability of the service, the time for Aqua Ray to rebuild a new resource (in the worst case based on the most recent backups). Depending on the application, this type of risk can be assumed, as in this case. This choice avoids additional recurring costs related to the multiplicity of resources to be maintained when a redundant infrastructure is required.

For the mailbox:

The needs in terms of mailbox are simple, about ten mailboxes, whose associated storage capacity must be significant, all at a lower cost.

The needs in terms of mailbox are simple, about ten mailboxes, whose associated storage capacity must be significant, all at a lower cost.

We therefore used the shared messaging service "Aqua Mail "with additional storage options.

We therefore used the shared messaging service "Aqua Mail "with additional storage options.

The package includes SMTP, POP and IMAP services to send and receive emails, fully compatible with all common email clients including : Outlook, Apple Mail and of course all brands of tablets and smartphones.

The package includes SMTP, POP and IMAP services to send and receive emails, fully compatible with all common email clients including : Outlook, Apple Mail and of course all brands of tablets and smartphones.

Indochine also benefits from a tailor-made support option associated with this shared service to be able to reach the technical service by telephone 24/7 if necessary on this service.

Indochine also benefits from a tailor-made support option associated with this shared service to be able to reach the technical service by telephone 24/7 if necessary on this service.

Backups and service guarantees

Aqua Ray performs daily individual backups of each service as well as complete snapshots of the virtual machine.

Aqua Ray performs daily individual backups of each service as well as complete snapshots of the virtual machine.

This data is then encrypted and exported to our STAR external object storage system where it is replicated on 3 environments, in two different data centers. All data centers are located in France and operated by Aqua Ray.

This data is then encrypted and exported to our STAR external object storage system where it is replicated on 3 environments, in two different data centers. All data centers are located in France and operated by Aqua Ray.

In accordance with its commitments, Aqua Ray ensures the permanent monitoring of the various services by means of automated sensors and intervenes in 15 minutes on damages that can occur 24/7. The service is guaranteed to be 99.9% available on a monthly basis, with a 4-hour GTR.

In accordance with its commitments, Aqua Ray ensures the permanent monitoring of the various services by means of automated sensors and intervenes in 15 minutes on damages that can occur 24/7. The service is guaranteed to be 99.9% available on a monthly basis, with a 4-hour GTR.

The Aqua Ray products used and the budget details

Server resources:

  • Rental of a[VPS] (/en/hosting-ready/#our-vps-offering) 4 cores, 16 GB RAM and 200 GB at 78.45 € HT/month

Shared services:

  • Rental of a serviceAqua Mail with storage options at 7.50 € HT/month

Infrastructure Management and Managed services:

  • Complete administration services for a VPS machine at 79.95 € HT/month
  • A reinforced support service, allowing in particular to urgently request the implementation of new resources at 200 € HT/month

In total, the public price for identical access to all these services can therefore be estimated at 365 € HT/month.

In total, the public price for identical access to all these services can therefore be estimated at 365 € HT/month.

Contact us

Contact us

Any question ? Any project ? A particular request ? Do not hesitate to contact us by clicking on this button below, we will answer you as quickly as possible.

Any question ? Any project ? A particular request ? Do not hesitate to contact us by clicking on this button below, we will answer you as quickly as possible.

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