June 11th  2020 - Guides

Tutorial: How to increase your mailbox disk space

When you purchase a package at Aqua Ray that includes a mail service (Aqua Mail, Aqua One or Aqua Pro, for example), you are entitled to a global storage allocation to be used for all the mail accounts you create.

When you purchase a package at Aqua Ray that includes a mail service (Aqua Mail, Aqua One or Aqua Pro, for example), you are entitled to a global storage allocation to be used for all the mail accounts you create.

For an Aqua One account, this allocation is often 5 GB, or more depending on the options subscribed. For the Aqua Pro, this limit is increased to 400 GB according to our current sales conditions. Check this contract information when you subscribe.

For an Aqua One account, this allocation is often 5 GB, or more depending on the options subscribed. For the Aqua Pro, this limit is increased to 400 GB according to our current sales conditions. Check this contract information when you subscribe.

It is up to you to configure each mailbox, each account you create, so that it can consume part of this global allocation. The total consumed by all the mailboxes must obviously not exceed this limit. By default, we apply a limit, a "quota", to each mailbox created. This quota is by default 50 MB and you can freely modify it from your client interface. Here's how to do it:

It is up to you to configure each mailbox, each account you create, so that it can consume part of this global allocation. The total consumed by all the mailboxes must obviously not exceed this limit. By default, we apply a limit, a "quota", to each mailbox created. This quota is by default 50 MB and you can freely modify it from your client interface. Here's how to do it:

Tutorial: How to increase the size of your e-mail account.
  • Click on the domain name for which you want to edit an account.
Tutorial: How to increase the size of your e-mail account.
  • Click Configure mailboxes.
Tutorial: How to increase the size of your e-mail account.
  • You are redirected to the mail domain administration interface. Click again on the domain on which you want to intervene.
Tutorial: How to increase the size of your e-mail account.
  • You're coming up on the list of email accounts and aliases for your domain. On each line, a pencil icon allows you to modify its parameters. Click on it.
Tutorial: How to increase the size of your e-mail account.
  • Fill in the new value for Quota.
Tutorial: How to increase the size of your e-mail account.
  • Validate the modification.
Tutorial: How to increase the size of your e-mail account.

The Quota of the e-mail account has well been changed!

The Quota of the e-mail account has well been changed!

This same interface can also be used to force a new password for an email account (if the user has forgotten it, for example).

This same interface can also be used to force a new password for an email account (if the user has forgotten it, for example).

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