Customer Area
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Private Cloud Application Maintenance: BigBlueButton
HostingAqua Ray maintains your applications on the Aqua Ray Private Cloud, such as the videoconferencing tool BigBlueButton.
October
27th
2022
- Hosting
Aqua Ray Private Secure Cloud
A dedicated turnkey architecture
Example of a secure, managed and redundant private cloud infrastructure
Aqua Ray's Private Secure Cloud is built on 5 pillars:
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Independence: The proposed infrastructure is based on a controlled production chain, without recourse to subcontracting: our network, our data centers, our Cloud, whose software bricks are free and maintained internally.
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Sovereignty: A 100% French structure and an activity limited to Europe. Our suppliers are selected for the most part within the Euclidia alliance, which brings together the independent players in the European Cloud. This is the guarantee of a service without dependence on a foreign proprietary technology.
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Reliability: Our main Aurora data center has been certified Tier IV by the Uptime Institute. It provides a level of resiliency and redundancy that is unmatched in the industry. We constantly monitor our customers' services to ensure they are running smoothly, including performance metrics.
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Security: To meet the highest level of security requirements, Aqua Ray's Secure Private Cloud is ISO27001 and HDS (Health Data Hosting) certified. Its compliance with the ANSSI SecNumCloud standard is a priority for our teams in order to obtain this qualification in the near future. This objective is at the heart of Aqua Ray's Information Security Policy.
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Ecology: Aqua Ray aims for carbon neutrality. The Aurora main data center has an operational PUE < 1.39. Innovations will follow in the coming months through the Kalgan project: a new concept of ecological data center designed with sustainable materials, benefiting from a geothermal air cooling system, and recycling its waste heat. By 2025, the energy consumption of the Aqua Ray Private Cloud will be reduced by a further 30%.
A customized service to securely host your Web services
Infrastructure
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Hosting in our Tier IV certified data center
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Internet connection up to 10 Gb/s
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Secure network with DDoS protection (resistant to attacks up to volumes > 10 Tb/s)
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Mastered system base composed of Open Source technologies (XCP-ng, Linux, HAProxy)
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High performance CPUs from the Intel Xeon Gold range
Security policy
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Maintenance and updates of systems and middleware performed every trimester
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Backup and restore tests of backups every year
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Constant monitoring of potential risks and vulnerabilities (CVE type) of machines
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Coverage of services by ISO/IEC 27001 and HDS (Health Data Hosting) security certifications
Performance monitoring and tracking
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Service availability rate
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Web server response time
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Time to complete loading of the defined Web page
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Rate of use of subscribed resources
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Time taken for Aqua Ray to qualify an event (ticket)
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Aqua Ray's resolution time for incidents according to their priority level
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Processing time for requests (excluding incidents) by Aqua Ray
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Number of requests processed outside of the timeframe by Aqua Ray
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Rate of deployment of security patches on the infrastructure
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Coverage rate of vulnerability scans on the infrastructure
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Rate of remediation of CVSSv2 level vulnerabilities ≥≥ 7.0
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Dynamic inventory of subscribed resources
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Production of semi-annual operational reports by Aqua Ray including critical interpretations of indicators
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Organization of semi-annual steering committees: development and monitoring of customized action plans (participation of representatives on the client side as well as technical and commercial referents on the Aqua Ray side)
Some options available on the Secure Private Cloud
| Option | Description |
|---|---|
| Customized alerting channel | Use of a specific alert module for the client other than the one from LNF (Le Nuage Français) which is included by default. Example: Slack |
| Shared PRA | Implementation and maintenance of a disaster recovery plan on a public cloud (Aqua Ray remote data center) with an annual round-trip test on the DRP. |
| Dedicated PRA | Set up the link between the production platform and a custom-designed DRP platform. Includes an annual round-trip failover test on the DRP. |
| Advanced metrology** | Gafrana Dashboard for viewing metrics and logs with history (Prometheus & Loki storage) resources included |
| Log redundancy | Redundancy of the internal log centralization service |
| Evening maintenance | Carrying out planned maintenance during the following hours: Monday-Friday 6-10 p.m. |
| Night maintenance | Carrying out planned maintenance during the following hours: night after 10 pm and weekends |
| Scalability tests | Performing load tests on the platform |
| Dedicated Pentest | Pentesting of the platform by a specialized external service provider. Delivery of an objective expert report on the security mechanisms of the platform. |
In practice, who administers the Secure Private Cloud platform ?
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Deploy your application (git pull, compose install, etc)
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Modify the configuration files of its application
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Access to its databases (mysql, psql, etc)
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