March 13rd  2020 - News

Aqua Ray gets organized against Coronavirus

The Aqua Ray organization is intrinsically prepared to respond to disasters :

  • 100% of the staff are equipped with equipment - laptops - mobile phones - allowing them to be operational from a remote location;
  • 100% of our documentary resources are dematerialized and remotely accessible in a secure and traceable way for our teams and partners;
  • Our information system (AquaV3) is operational and securely accessible remotely;
  • Our business software (CRM, accounting) can be accessed remotely;
  • Our teams communicate with each other in real time using an open-source instant messaging service: Zulip, deployed internally ;
  • Our IP telephony system allows individual lines to be switched transparently for users without impacting the operation of the support;
  • More than 98% of our servers are remotely manageable via IPMI / KVM-IP systems;
  • Each technical skill is at least duplicated between 2 staff members, so that the risk of the 2 staff members concerned being unable to work remotely at the same time is reduced.

Aqua Ray's Business Continuity Plan therefore consists of deporting all staff to remote working, with the exception of one technician in charge of physical access control to our data centre in Ivry-sur-Seine. All the other data centres where some of Aqua Ray's infrastructures may be present also have verified Business Continuity Plans that allow the use of outsourced local services.

Aqua Ray's Business Continuity Plan therefore consists of deporting all staff to remote working, with the exception of one technician in charge of physical access control to our data centre in Ivry-sur-Seine. All the other data centres where some of Aqua Ray's infrastructures may be present also have verified Business Continuity Plans that allow the use of outsourced local services.

This Friday, March 13, 2020, in the face of the Coronavirus threat and even though none of Aqua Ray's staff still suspects potential contamination; Aqua Ray has decided to trigger its BCP to reassure its customers and partners and train the teams.

This Friday, March 13, 2020, in the face of the Coronavirus threat and even though none of Aqua Ray's staff still suspects potential contamination; Aqua Ray has decided to trigger its BCP to reassure its customers and partners and train the teams.

It is envisaged that this BCP will be maintained at the height of the crisis still to come.

It is envisaged that this BCP will be maintained at the height of the crisis still to come.

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